Warranty information
Our lifetime warranty covers everything you need.
Starting to see tarnishing or fading on your item? We'll replace it.
Accidental break? We'll replace it.
Scratched pendant? We'll replace it.
Just email a photo of the item to our support team at hello@celesteadoresupport.com along with your order number and we'll process a replacement item for you. Simply cover the shipping costs and we'll get it sent over.
No questions asked, no judgement, no fuss.
* Our Lifetime Warranty only covers what we state won't happen, if your CELESTE ADORE piece is lost, stolen, or damaged via a third-party, we can't cover this. Failure to provide a photo of the defective/faulty item voids the warranty.
CELESTE ADORE implement a fair use policy within the lifetime guarantee, reserving the right to reject claims if the policy is being abused.
Kindly initiate contact with Celeste Adore as your primary point of contact to assess the issue and identify the most suitable resolution.
Email us at hello@celesteadoresupport.com
Please be aware that the warranty period will become void if you fail to furnish a valid proof of purchase.
The Celeste adore promise
At Celeste Adore, our dedication to quality is unwavering. That's why we provide comprehensive warranty coverage with every product, ensuring your confidence in your purchase.